Haiku Wireless Wall Control Support

FAQs

• Getting Connected -
  • My wall control failed to join my Wi-Fi network.
  • How do I reset my wall control’s network settings?
  • I have a new router, or my Wi-Fi network name or password has changed, and now my Haiku Wi-Fi Wall Control isn’t working.
  • I don’t have a Wi-Fi network, or I don’t want to connect my wall control to my Wi-Fi network.
• About the Product +
  • Is the Haiku app available for both iOS and Android?
• Controlling my Product +
  • How do I reboot (power cycle) my wall control?
  • How do I restore my wall control’s factory settings?
  • How do I get my Haiku products to work together?
  • How do I connect my Haiku products to my Haiku account?
  • I’ve connected the wall control to my Wi-Fi network, but it doesn’t control the right Haiku product.
  • I’ve installed my wall control, but it is not working with my Haiku products.
• Trouble with Something Else +
  • How do I update my Haiku products’ firmware?