If this is your first time using Haiku Home, create an account.
If you already have a Haiku Home account, sign-in, Tap , and tap Add a Product.
On the Let’s Set Up Your Product! screen, tap Let’s Go.
Make sure your wall control is installed and powered on, then tap Next.
When you see the Connect to Your Device screen, go to your device’s Settings app and navigate to Wi-Fi settings. Your wall control’s default network will appear in the list of available networks. Networks that begin with Haiku_WC are wall controls.
Tap on the wall control’s Wi-Fi network and wait for the Wi-Fi symbol to appear in the status menu at the top of the screen.
Return to the Haiku Home app.
Tap Set It Up, then follow the instructions to name your Haiku wall control and assign it to a room.
On the Connect Your Device screen, select I Have a Wi-Fi Network if you have an existing network in your home.
If you don’t have a Wi-Fi network, click here to learn about setting up an AP network.
On the next screen, select your Wi-Fi network from the list.
Enter your Wi-Fi password, and tap Next.
When the wall control successfully joins your network, you will see a Congratulations! message.
If this is your first time using Haiku Home, create an account.
If you already have a Haiku Home account, sign-in, Tap, and tap Add a Product.
On the Let’s Set Up Your Product! screen, tap Let’s Go.
Make sure your wall control is installed and powered on, then tap Next.
If you are using an Android device, you may be asked to allow location access. This lets us use the Wi-Fi radio in your phone/tablet to locate nearby Haiku devices that have not yet been set up.
At the Connect to Your Product screen, select your wall control’s default network from the list of products (e.g. Haiku Wall Control (AA:BB:CC) – the characters inside the parentheses are each product’s unique identifier).
From the Room Setup screen:
Tap Add Room to create a new room.
Select the room type.
Name your room, then tap Next.
Choose a previously-created room (if you have set up one or more Haiku products already).
Be sure to place items that should work together (e.g. a fan and wall control) in the same room.
Name your wall control, then tap Next.
On the Connect to Wi-Fi screen, select your Wi-Fi network from the list.
Enter your Wi-Fi network password and tap Next.
When the wall control successfully joins your network, you will see a Setup Complete! Message.
After reviewing the details you provided, we’ll assign your case to a customer support expert at our Kentucky headquarters who will contact you by phone or email to get started. During peak seasons, you may experience longer than usual response times, but we look forward to resolving your issue as quickly as possible.