Home > Support > Can I connect multiple extension tubes that came in the box to get a longer hanging length?
Can I connect multiple extension tubes that came in the box to get a longer hanging length?
No, only a single extension tube can be used to hang your Haiku fan. The tubes are interchangeable on the fan, but cannot be connected.
Haiku, Haiku I Series: Universal mount fans include 20- and 32-inch extension tubes. A Tall Ceiling Kit that includes 48- and 60-inch extension tubes is available and can be purchased here.
Haiku L: 6- and 12-inch extension tubes are included with Haiku L fans. Optional lengths can be purchased and are packaged separately. The maximum length is 64 inches.
Haiku C: 6- and 12-inch extension tubes are included with Haiku C fans.
If you have a Low Profile or Standard Mount, the extension tubes cannot be changed. If your fan requires a different mount type, the fan must be exchanged.
After reviewing the details you provided, we’ll assign your case to a customer support expert at our Kentucky headquarters who will contact you by phone or email to get started. During peak seasons, you may experience longer than usual response times, but we look forward to resolving your issue as quickly as possible.
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