I have a new router, or my Wi-Fi network name or password has changed, and now I can’t control my light.

If your Wi-Fi SSID (network name) or password has changed, or if you have a new router, your Haiku products won’t be able to communicate with your router. To get them working together again, try the following:

1. Reset your Haiku Light’s network settings using the instructions found here.
2. Tap , and then tap Add a Product.
3. Follow the on-screen prompts to connect your product to the new Wi-Fi router. Make sure you know your new Wi-Fi SSID (network name) and password. For a more detailed look at the setup process, see How do I control my light using my smartphone or tablet?

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