If the fan is rotating slower than 10 RPM, the airfoils must stop moving before the motor will turn on. Wait for the airfoils to stop moving.
If the fan is motionless and will not start, verify the following:
If the fan still does not start, contact Customer Service.
Give us a call using the phone numbers below.
Complete the form below and we will contact you shortly.
If you do not know the exact date, please give us your best guess.
This number can be found in your Order Acknowledgement Email. This email was sent to the email address used at time of purchase. If you cannot find this email please check your SPAM filters.
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