This is most likely a fault code. Big Ass Fans have built-in checks that look for both internal and external faults.
If your keypad reads “OU”, this means that the fan received a power spike from your building’s power.
Regardless of the fault code, press the red “Stop” button to clear it.
Give us a call using the phone numbers below.
Complete the form below and we will contact you shortly.
If you do not know the exact date, please give us your best guess.
This number can be found in your Order Acknowledgement Email. This email was sent to the email address used at time of purchase. If you cannot find this email please check your SPAM filters.
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